A systematic review of health status, health seeking behaviour and healthcare utilisation of low socioeconomic status populations in urban singapore


It is well-established that low socioeconomic status (SES) influences one’s health status, morbidity and mortality. Housing type has been used as an indicator of SES and social determinant of health in some studies. In Singapore, home ownership is among the highest in the world. Citizens who have no other housing options are offered heavily subsidised rental housings. Residents staying in such rental housings are characterised by low socioeconomic status. Our aim is to review studies on the association between staying in public rental housing in Singapore and health status.

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A PubMed and Scopus search was conducted in January 2017 to identify suitable articles published from 1 January 2000 to 31 January 2017. Only studies that were done on Singapore public rental housing communities were included for review. A total of 14 articles including 4 prospective studies, 8 cross-sectional studies and 2 retrospective cohort studies were obtained for the review. Topics addressed by these studies included: (1) Health status; (2) Health seeking behaviour; (3) Healthcare utilisation.


Staying in public rental housing was found to be associated with poorer health status and outcomes. They had lower participation in health screening, preferred alternative medicine practitioners to western-trained doctors for primary care, and had increased hospital utilisation. Several studies performed qualitative interviews to explore the causes of disparity and concern about cost was one of the common cited reason.


Staying in public rental housing appears to be a risk marker of poorer health and this may have important public health implications. Understanding the causes of disparity will require more qualitative studies which in turn will guide interventions and the evaluation of their effectiveness in improving health outcome of this sub-population of patients.


Singapore is an urbanised Asian society with high cost of living. In a world-wide survey on the cost of living, Singapore emerged as the most expensive city to live in . The affordability of housing is a major area of concern. In a survey of voters, cost of living and affordability of housing was among the top 3 issues that people worry about most. Income disparity in the country is high with a GINI Co-efficient of 0.458 in 2016 . Even then, this was the lowest level in a decade after concerted government efforts to reverse a widening trend. At the same time, Singapore’s population is ageing rapidly, and 1 in 5 persons will be over 65 years old by the year 2030 . Increased healthcare spending is anticipated and Singapore’s healthcare costs is expected to rise nearly tenfold over the next 15 years. With high levels of income disparity, increasing healthcare cost and a decreasing old-age support ratio, elderly persons with poor social support are at the highest risk of having poor health outcomes. These at-risk seniors are most likely to reside in public rental housing which are heavily subsidised by the Singapore government.

It is well-established that low socioeconomic status (SES) influences one’s health, rate of morbidity and mortality . SES influence health via the interaction between the individual’s socioeconomic characteristics as well as their area’s socioeconomic conditions .

Educational level, income status, employment status, financial assistance requirement are examples of individual-level measures of SES. Unfortunately, such information are not routinely collected during healthcare encounters. Hence, using such measures to identify at risk population may not be practical. On the other hand, housing information such as residency in public rental housings are readily available and has been used as an area-level measure of SES. This information is collected in almost all healthcare encounters and the unique postal codes correspond to individual houses and apartment blocks.

Housing has been known to be an important social determinant of health . In Singapore, housing is not geographically segregated according to SES, instead there is a mixture of public rental housing together with owner-occupied public housing within each residential precinct. The home ownership rate of resident households in Singapore is among the highest in the world at 90.9% . Households that cannot afford to purchase their own homes and have no other housing options are offered heavily subsidized rental housings under the Public Rental Scheme . Such rental housings form clusters within residential precincts and studying residents in these micro-communities may provide useful insights on the impact of low socioeconomic status on health, within a relatively affluent society.

Using residency in public rental housing as a marker of low SES, our aim is to review studies on the association between staying in public rental housing in Singapore (as a low SES community) and health (health status, health seeking behaviour and healthcare utilisation).

Search strategy

A PubMed and Scopus search was carried out in January 2017 to identify potentially relevant articles published from 1 January 2000 to 31 January 2017. The following search strategy was applied: “Socioeconomic” (MeSH term) AND “Housing” (MeSH term) AND “Singapore” (MeSH term) AND (“Health status” OR “Health-seeking behaviour” OR “Healthcare utilisation”). Hand search of bibliographic references of the shortlisted articles was also conducted. The search strategy was summarised in the following flow chart (Fig. 1).


Inclusion and exclusion criteria

Two authors (C.Q.H Chan and L.L Low) independently reviewed the articles for inclusion and exclusion. We included only reviews, qualitative and experimental quasi-experimental research articles that studied Singapore public rental housing communities, were in English and investigated residents above 21 years of age. Articles were included if they contained information on health (health status, health-seeking behaviour, healthcare utilisation and perceptions of health / health services) related to residents staying in public rental housing in Singapore. We excluded editorial, perspective, commentary and expert opinion articles and also those that do not study health, or public rental housing residents specifically or are not done in Singapore.

Quality assessment

The Newcastle-Ottawa Scale (NOS) was used to assess the quality of the articles. Out of 9 stars, 0–4 star(s) was/were considered low quality; 5–6 stars were considered for fair quality; 7–9 stars were considered good quality.

As shown in Figs. 1, 26 and 24 potentially relevant articles were retrieved through the PubMed and Scopus searches respectively. The abstracts of these articles were evaluated for relevance to the aims of this review. Articles that were not related to health, or not done specifically on public rental housing or not based in Singapore were excluded. Another 2 articles were identified from hand search of bibliographic references of the shortlisted articles. A total of 14 articles which includes 4 prospective studies , 8 cross-sectional studies and 2 retrospective cohort studies were obtained for the review. Among these studies, 4 of the articles included qualitative interviews . Effect of a community interventional program on outcomes was also studied in 4 of the articles . Most of the prospective studies were done with the comparison of outcomes between the rental housing and owner-occupied housing community. Tables 1 and 2 summarised the description and results of the 14 articles reviewed.

Socio-demographic characteristics of the population were collected in all the articles. There was a larger proportion of elderly living in the rental housing. More than half of them were single and not married. There was an almost equal distribution of both genders. Most of them had no formal education or only primary school education . Singapore is a multi-ethnic urbanised Asian society, there is an ethnic integration policy in place to maintain a good ethnic mix in our public housing estate (Housing Development board, HDB), thereby helping to promote racial integration and harmony. However, there was a slightly higher percentage of non-Chinese staying in the rental housing as compared to owner-occupied housings . Rental housing are heavily subsidised housing for those who have low or no household income and have no assets. They were mainly elderly, unemployed and on financial aid for healthcare or daily living.

Among the 14 articles, seven of them mainly covered the outcome related to one’s health status, five articles on their health seeking behaviour and the last two were on the healthcare utilization.

Health status

Health status was being studied in many aspects in these articles, ranging from different diseases namely head and neck carcinoma, hypertension, depression, cognitive impairment and chronic pain. Different outcomes of health status were examined as well like mortality, prevalence of disease and various association factors with some of these being compared between the rental housing and owner-occupied housing community.

There was only one study done to find out if a patient’s housing type influenced mortality . In those with head and neck squamous cell carcinoma, it was found that those staying in a smaller size, rental housing community (11% of the total patients analysed) had poorer survival compared to those staying in larger housing sizes despite no apparent delays in presentation.

We found the prevalence of depression and cognitive impairment to be higher in the rental housing community as compared to the owner-occupied housing community (depression 26.2 vs 14.8% and cognitive impairment 26.2 vs 16.1%). Whereas, the prevalence of hypertension and chronic pain was similar between rental housing community and owner-occupied housing community (hypertension 63.5 vs 65.0% and chronic pain 13.4 vs 13.0%). The prevalence of hypertension and chronic pain in the studies were actually higher than the national estimates. Hypertension prevalence rate was 64.2 while estimate from National Health Survey 2010 was 23.5%. Chronic pain prevalence rate was 13.4%, as compared to local population-wide estimates of 8.7%.

More than half of the diagnosed hypertension cases were untreated (53.5%) and uncontrolled (54.2%) despite on treatment. A 6-month community-based intervention improved hypertension management but not significantly for the screening of hypertension and additional cardiovascular risk screening. In addition to having higher numbers of untreated and uncontrolled hypertension, rental housing residents had poorer awareness of their disease. From the qualitative interviews, the reasons for poor hypertension management were mainly being busy and lack of time for care. Another common cited reason was cost of screening and treatment.

It was also found that medical comorbidities such as falls

There was an association between chronic pain with unemployment (adj OR 1.92, CI 1.05–2.78, p = 0.030) and being less independent in instrumental activities of daily living (adj OR 0.42, CI 0.20–0.90, p = 0.025). In another study on chronic pain , it was found that those with chronic pain had higher participation in screening for diabetes (adj OR 2.11, CI 1.36–3.27, p P = 0.005), colorectal cancer (adj OR 2.28, CI 1.18–4.40, p = 0.014), cervical cancer (adj OR 2.65, CI 1.34–5.23, p = 0.005) and breast cancer (adj OR 3.52, CI 1.94–6.41, p 15, 16, 22>, there was a comparison of the screening participation rate between the rental housing and owner-occupied housing community. At the same time, intervention which included a screening and follow-up component was done and the change in health screening uptake rate was monitored. For cardiovascular risk factors screening, those staying in rental housing had much lower participation rate . Cancer screening participation rate was also lower in the rental housing community (colorectal cancer 7.7 vs 16.6%, cervical cancer 20.4 vs 41.9%) except for breast cancer screening with not much difference (14.3 vs 15.9%) between the two communities.

Participation rates had increased for most of the screening modalities after intervention, however it was noted that breast cancer screening participation rate rose the least even in the owner-occupied housing community. More commonly cited barrier to health screening was concern about cost in the rental housing community .

Other reasons for not participating in screening were lack of time, misperceptions about screening (for example, they may feel that they were healthy or not at risk, hence it was not necessary) and lack of interest .

In the study that explored on the primary care characteristic association with health screening , seeing a regular primary care doctor was independently associated with regular diabetes and hyperlipidaemia screening. There was less participation in regular colorectal cancer screening and breast cancer screening with proximity to primary care. Lastly, with subsidised primary care, there was associated increased for participation in regular breast cancer screening.

Qualitative interview section elicited perceptions from the residents of rental housing about cardiovascular risk factors and cancer screening. The major themes were barriers related to the primary care characteristics, the residents’ knowledge, priorities and attitudes. For primary care characteristics, lack of trust in the healthcare system or healthcare professionals; lack of time from healthcare professionals to discuss about screening and the embarrassment associated with screening modality like PAP smear for cervical cancer. Characteristics of clinic such as manpower, location and opening hours were cited as barriers in seeking for health screening. As to the barriers in knowledge, it was found that many were not aware of health screening; felt that there was no need for screening as they were healthy and therefore not at risk and lack of awareness of where to go for screening. Some felt that screening may not be accurate and alternative screening methods were better; their previous test was normal with no need to repeat screening and there was misperception that mammogram caused cancer. Lack of time and cost were re-iterated as barriers to health screening, while fatalism attitudes and old age were likewise raised. Some had the fear of diagnosis and/or treatment with others who believed that traditional medicine was better.

Healthcare utilisation

SES and perception may influence the way patients utilised health care services. The last two studies focused on the choice of primary health care source in the rental housing community and their utilisation of hospital services respectively.

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Rental housing residents relied on their own knowledge (52.6%) before seeking medical treatment and advice. More preferred alternative medicine practitioners (29.5%) to western-trained doctors in the primary care (11.1%). There was about 6.7% of them relied on their family/friends. On the other hand, seeking help from alternative medicine practitioners was the least preferred source in the owner-occupied housing community. It was also noted that among rental housing community, those who consult alternative medicine practitioners were more likely not married and those of minority ethnicity were more likely to consult their family members.

Qualitative interviews were carried out to elicit the perspectives on barriers/enablers that they faced in seeing western-trained doctors in primary care. The views were from both the patients and providers with their comments as per following content areas: primary care characteristics like waiting time, knowledge in terms of perception as minor ailment, costs of treatment, priorities, attitudes like fear of diagnosis and lastly depending on their information sources. ‘Small’ illnesses were perceived as acceptable as part of self-reliance but not for ‘big’ illnesses. Having the communal spirit was the reason for consulting family/friends. An interesting fact about having social distance from primary care doctors was highlighted as a reason for not consulting western-trained doctors.

Staying in public rental housing was an independent risk factor for readmission, frequent hospital admissions and ED attendances in Singapore . The consistent trend of the outcomes showed that there was a strong, consistent link between staying in public rental housing with an increased in hospital utilisation.

While there has been numerous studies evaluating the association between staying in public rental housing and health, this is the first review to summarise these relationships with health (health status, health seeking behaviour and healthcare utilisation).

Singapore is a small, multi-ethnic Asian country undergoing rapid urbanisation. Urban planning in Singapore takes into consideration the need to prevent development of disadvantaged neighbourhoods . The Urban Redevelopment Authority of the country is well known for its meticulous planning with regards to population distribution and the allocation of public amenities. This includes ensuring that all residents have ready access to healthcare facilities. Notwithstanding that, in this review, it was found that residents of public rental housings have poorer health status and outcome. These residents had lower participation in health screening, preferred alternative medicine practitioners to western-trained doctors in primary care. Lastly, hospital utilisation was increased among them. Traditionally, studies had found that different individual markers of SES such as employment status, educational level and housing type are associated with poorer health . Compared to markers such as employment status and educational level, housing type is part of the patient’s address and is easily retrievable from the electronic health record. In Singapore, residents in the same apartment block share the same postal code. In the on-going effort to improve health and living conditions of the economically disadvantaged, policy makers can use this as a proxy marker of SES to identify high-risk populations and direct intervention programs to where it is most needed.

This findings in this review provides good insights into possible reasons for poorer health of residents of public rental housings in Singapore. We had developed a mechanism map to explained the association between living in public rental housing with poorer health (Fig. 2). Firstly, perceptions and health literacy have a major impact on health. The elderly staying in the rental housing tend not to be highly educated and had poor health literacy. For example, many had low awareness and misperceptions about cognitive impairment or dementia, accepting it as part of normal ageing. Studies that intervened to increase participation rate in health screening were unsuccessful despite making it free of charge and providing it at the residents’ doorstep at a time of their choice. A possible reason may be that such elderly persons are averse to discovering additional health problems when they are already having difficulties coping with existing problems of living. A different approach such as reassuring the participants of the availability of additional support for them when health issues are discovered may prove to be more effective.


Secondly, the juxtaposition of low SES apartment blocks within communities of higher SES may increase perception of inequality, a lack of social support and social distance. Local social inequality may have negative impact on the health status of residents of public rental housings. Wide disparities in income may result in diminished trust in the community that could lead to social withdrawal. Such social isolation may have negative effects on health especially on cognition and depression. The sense of community would be low when one stay in a high-rise apartment where communal interaction are limited to immediate neighbours due to the shortage of community space. This is exacerbated in elderly staying in rental housing, who had smaller social network and are mostly living alone. One study found that elderly persons with a weak social network are more likely to suffer from pain and the progression of chronic pain . For cancer patients and those with disabilities, access to amenities in the community and to public transport is critical especially when they have to commute regularly for visits or treatment at healthcare facilities. Consideration to these areas should be given when developing policies or services for patients of low SES. Effort must be made to create opportunities for social interaction between residents in high rise apartment blocks. Another example of social distance hindering health status was the lack of trust between the doctor and the patient when the latter felt that doctors are not in touch with the reality of staying in the public rental housing. This could be improved but it requires investment in building a good doctor-patient relationship and ensuring continuity of care .

Thirdly, the anxiety over the affordability of medical care among residents of public rental housings deter many of them from seeking medical help especially in the screening of chronic disease. In Singapore, one of the recent new interventions to improve access to healthcare for such patients was the Community Health Assist Scheme (CHAS). It provides additional subsidy to Singaporeans with lower household income for primary care. Recipients of this assistance scheme can seek treatment from private General Practitioners (GP) who are often located within communities where such rental housings are found. At the time of writing there were about 1650 GPs in private practice who have signed up for the CHAS since its inception in 2012. About 1.3 million Singaporeans are eligible for this scheme . More of such targeted subsidy schemes may give elderly persons with low SES the confidence to take up health screening programs and adhere to the management plans of their chronic diseases.


Eleven out of the 14 studies used for the review were done by the same author throughout several years at a maximum of five integrated public housing precincts that may not be nationally representative of public rental housing communities. Therefore, the results may not be fully generalisable to all the rental housing population Singapore.

However, rental housing applicants are randomly allocated to available housings within the different geographical zones. Therefore, the demographics should be similar across the different rental housing communities in Singapore.

For the study on hospital services utilisation , readmissions to other health systems was not accounted for. In order to reduce bias, patients who stay in geographical locations served by other health systems were not included in the study.

Overall, the 14 appraised articles were mainly of cross-sectional and retrospective cohort study designs with poor quality of evidence. For the interventional studies, the follow-up period was relatively short over a year. Lost to follow-up may have led to selection bias. Those who were more likely to continue participation in the study may have better diseases management.

In the cross-sectional studies, there would be response bias; those who declined to participate may reject to participate due to presence of condition such as depression. Therefore, it is possible that the prevalence of depression in the study may be underestimated. Moreover, causality cannot be inferred. Future studies may validate self-reported chronic diseases with hospital and clinic records to determine the true prevalence of chronic diseases and psychological conditions.

Direction of future research

Studies can be conducted in a randomly selected, nationally representative sample of public rental housing residents in Singapore to provide generalisable data.

Targeted interventional research studies directed at the rental housing community may be carried out to address the health inequalities. More qualitative studies can be done to interview the residents staying in rental housing to further explore on their health seeking behaviour and health literacy. Such findings can be used to inform and guide the interventional studies as they may be more unknown entities with regards to the gaps of current services provided to the community.


Our review provides an important summary of the evidence on the association of public rental housing with poor health status, lower participation in health screening and higher hospital utilisation but under-utilisation in primary care. These findings have important public health implications for health and housing policy planners in Singapore. Future studies should be conducted in a nationally representative public rental housing cohort and should include qualitative studies to obtain a deeper understanding of the social circumstances, health seeking behaviour and their impact on health in these communities.


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