Amazon Kindle Store is one of the most popular online e-book providers. It offers different reading methods to its users, such as the Kindle E-Ink device, the Kindle App, and the Kindle Fire tablet. when it comes to kindle book not downloading its really frustrating. here i will share the solutions of kindle books not downloading problem so that you can download all your kindle books.
Before the general solutions, I want to share some solutions to the problems so we can identify what causes them.
You are reading: My kindle paperwhite won’t download books
case 1: license limit reached
If you see this message when trying to download kindle books, it means the kindle books license limit has been exceeded. According to Amazon’s Kindle Store Terms: “Content Provider licenses, not sells, content to you.” Please note that Kindle books can only be downloaded on a certain number of devices and apps at the same time.
Typically, the limit is 6 devices per user, set by the publisher, but there may be regional differences depending on the country you live in. If it is disclosed, you can find it on the product detail page as shown in the image below.
Solutions: You can always download kindle books to one of your regular devices or remove the kindle device you no longer use on the amazon website. Here’s how:
go to manage your content and devices on amazon.com. in the “device” tab, select the device you are not using, click “device actions”>>”unregister”. then try to download this book to your current kindle device again. should be successful this time.
case 2: kindle etextbook won’t download
When it comes to kindle e-textbooks, the issue of kindle book not downloading will be more frequent. it has much more limitations compared to other normal kindle books.
1. kindle etextbooks may not support kindle e-reader and kindle cloud reader, but only kindle latest version for pc/mac.
2. Concurrent device usage: Up to 2 concurrent devices, per publisher limit.
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Solution: 1. Please check the e-textbook detail page on amazon to see which kindle app or device is compatible with this book, and then use the correct device to download the kindle books. Usually the e-textbook can only be downloaded to the latest version of kindle for pc/mac. 2. In the meantime, please make sure that the kindle book is only downloaded on limited kindle devices.
case 3: general solutions for kindle books not downloading
solution 1 shut down and restart your kindle.
This is the most common advice, but it can help you solve most of your problem. learn how to reset or factory reset kindle in different ways now.
Solution 2 Check your wireless connection and make sure it is working properly.
how to: disconnect wifi and reconnect it. If it still doesn’t work, you can disconnect your current wifi and connect to your mobile hotspot. If this can help you download the kindle books, that means there must be something wrong with your wireless connection.
solution 3 remove and re-download.
1. If your kindle book or kindle app gets stuck while downloading the book, you can delete the book from your kindle app and try to re-download it from your kindle cloud.
2. If the kindle books are still stuck, please delete the kindle app and download it again. then try to download the kindle books again.
solution 4 leave it alone and try to download the kindle books about 1-2 hours later.
It could be the server side issue if your kindle book is stuck on “pending”. this can be tested with feedback from amazon side: we are facing a technical problem with our website and have reported it to our technical team, and they are working on it. this problem will be solved in 1-2 hours. I am very sorry for the inconvenience I caused you. this issue will be fixed within 1-2 hours, once the issue is fixed you will be able to download the book.
solution 5 unsubscribe and register kindle/kindle app.
unsubscribing will erase all data on your kindle/kindle app. this may also help you troubleshoot some unidentified issue.
solution 6 update your kindle firmware to the latest version.
software error can also cause kindle book not downloading. check if your kindle device firmware is outdated. if so, update it.
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how to: go to your kindle device home page>>>three dots>>settings>>device options>>>advanced options>>update your kindle.
solution 7 review your digital orders.
1. go to your digital orders and check if the issue book has been ordered successfully. if not, buy it again.
2. Meanwhile, you need to check your 1-click payment is valid or not. Amazon usually doesn’t offer the option to disable 1-click for kindle purchase, so the only thing you need to check is whether or not the credit card you link to the 1-click purchase is still working.
solution 8 deliver the kindle book to a specific kindle app or device.
Go to the manage your content and devices page on amazon to find the ebook or app that won’t download. then check the box before the book, then click “deliver”, select the device you want to deliver this book to in the pop-up window, and then click “deliver”. then try to download this book again.
solution 9 kindle hard reset.
You may have tried all of the above, like check wifi connection, download again, unregister and register again, but you still can’t download your kindle books. here comes the ultimate solution: reset your kindle.
1. press and hold the power button for 20 seconds and then release it. make sure you keep pressing the button for 20 seconds, even the screen turns black.
2. the screen should flash. you will see the kindle home screen and a fill bar. just wait and your kindle will come to life. Please note: The fill bar is the sign that your kindle is restarting successfully.
3. then re-download your problematic kindle book. this time this book will be downloaded successfully.
Solution 10 If none of the above resolves your issue, please contact amazon support for assistance.
There are all the solutions that can help you fix kindle books not downloading. if you have any better solution, please share it in the comments below.
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