*all sales are final.
No credit or refund will be given for items purchased but not received by the recipient due to that person’s release, change in custody level, or other sanction that would disallow receipt of goods. If the specific products purchased cannot be delivered within 30 days, the dollar amount of the direct purchase will be deposited into the inmate’s trust account. online purchases are subject to substitutions if item is not available at time of distribution. All deposits made to an inmate trust account are final and no refunds will be issued. chargebacks to a credit card will affect inmate eligibility. tdcj reserves the right to capture and retain IP address information for fraud detection purposes.
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- do not send funds or make purchases for inmates you do not know
- unfortunately, inmates often form “pen pal” relationships to solicit people for money. unsuspecting. individuals
- do not send funds or make purchases for an inmate as a favor to inmates you know
- do not send funds or make purchases for inmates to provide to another inmate
- report extortion to the unit manager or inspector general’s office
- any inmate who is involved in extortion , as well as any person who assists in the extortion , will be prosecuted by law
- inmates do not earn interest on funds deposited in the trust fund account
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Disclaimer: You must be 18 years of age to use this app. All inmate banking information, including transaction and balance information, is restricted and confidential.
You are accessing a restricted information system. the use of the system may be monitored, recorded and subject to audits and/or security tests. unauthorized use and/or misuse is prohibited and subject to criminal prosecution. users have no expectation of privacy, except as otherwise provided by applicable privacy laws. use of this system indicates consent to monitoring and recording.
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authority: criminal justice information services (cjis) security policy texas administrative code chapter 202 subchapter b
This online service is provided by texas.gov, the official website of texas. The price of this service includes funds that support the ongoing operations and enhancements of texas.gov, which is provided by a third party in partnership with the state.
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