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Pearson Education, Inc., 221 River Street, Hoboken, New Jersey 07030, (Pearson) presents this site to provide information on Cisco Press products and services that may be purchased through this site.
This privacy notice provides an overview of our commitment to privacy and describes how we collect, protect, use and share personal information collected through this site. Please note that other Pearson websites and online products and services have their own separate privacy policies.
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collection and use of information
In order to conduct business and offer products and services, Pearson collects and uses personal information in a variety of ways in connection with this site, including:
questions and queries
for inquiries and questions, we collect the inquiry or question, along with the name, contact details (email address, telephone number and postal address) and any other additional information that is voluntarily submitted to us through a contact form or email. we use this information to address the query and answer the question.
online store
For orders and purchases made through our online store on this site, we collect order details, name, institution name and address (if applicable), email address, phone number, shipping addresses and billing, credit/debit card information, shipping options and any instructions. We use this information to complete transactions, fulfill orders, communicate with people who place orders or visit the online store, and for related purposes.
polls
pearson may offer opportunities to provide feedback or participate in surveys, including surveys evaluating pearson products, services or sites. participation is voluntary. pearson collects the information requested in the survey questions and uses the information to evaluate, support, maintain and improve products, services or sites; develop new products and services; conduct educational research; and for other purposes specified in the survey.
contests and sweepstakes
From time to time, we may sponsor a contest or sweepstakes. participation is optional. pearson collects the name, contact information and other information specified in the entry form for the contest or sweepstakes in order to conduct the contest or sweepstakes. pearson may collect additional personal information from winners of a contest or sweepstakes to award the prize and for tax reporting purposes, as required by law.
newsletters
If you have chosen to receive email newsletters or promotional mailings and special offers, but would like to unsubscribe, simply email information@ciscopress.com.
service announcements
On rare occasions it is necessary to send a strictly service-related announcement. for example, if our service is temporarily suspended for maintenance, we may send users an email. In general, users cannot opt out of receiving these communications, although they can disable their account information. however, these communications are not promotional in nature.
customer service
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We communicate with users regularly to provide requested services and, with respect to issues related to their account, we respond via email or phone in accordance with users’ wishes when a user submits their information via our contact form.
Other Information Collection and Use
application and system logs
pearson automatically collects log data to help ensure the delivery, availability, and security of this site. Log data may include technical information about how a user or visitor connected to this site, such as browser type, computer/device type, operating system, internet service provider, and IP address. We use this information for support purposes and to monitor site health, identify problems, improve service, detect unauthorized access and fraudulent activity, prevent and respond to security incidents, and properly scale computing resources.
web analytics
pearson may use third-party web trending analytics services, including google analytics, to collect visitor information such as IP addresses, browser types, referring pages, pages viewed, and time spent on a particular site. Although these analytics services collect and report information anonymously, they may use cookies to collect web trending information. The information collected may allow Pearson (but not third party web trending services) to link the information with application and system log data. pearson uses this information for system administration and problem identification, service improvement, detection of unauthorized access and fraudulent activity, prevention and response to security incidents, proper scaling of computing resources, and support and provision of this site and its services.
cookies and related technologies
This site uses cookies and similar technologies to personalize content, measure traffic patterns, monitor security, track use of and access to information on this site, and provide interest-based messages and advertising. users can manage and block the use of cookies through their browser. disabling or blocking certain cookies may limit the functionality of this site.
do not track
This site does not currently respond to Do Not Track signals.
security
pearson uses appropriate physical, managerial, and technical security measures to protect personal information from unauthorized access, use, and disclosure.
children
This site is not directed to children under the age of 13.
marketing
pearson may send or direct marketing communications to users, provided that
- pearson will not use personal information collected or processed as a k-12 school service provider for the purpose of targeted or targeted advertising.
- such marketing is consistent with applicable law and legal obligations from pearson .
- pearson will not knowingly direct or send marketing communications to a person who has expressed a preference not to receive marketing.
- where required by applicable law, there is a express or implied consent for marketing. and has not been withdrawn.
pearson may provide personal information to a third party service provider on a restricted basis to provide marketing solely on behalf of pearson or an affiliate or customer for whom pearson is a service provider. marketing preferences can be changed at any time.
correct/update personal information
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If a user’s personally identifiable information changes (such as their mailing address or email address), we provide a way to correct or update that user’s personal data that they provided to us. this can be done on the account page. If a user no longer wants our service and wishes to delete their account, please contact us at customer-service@informit.com and we will process the deletion of a user’s account.
choice/opt-out
Users can always make an informed decision about whether to continue certain services offered by Cisco Press. If you choose to remove yourself from our mailing list(s), simply visit the following page and uncheck any communication you no longer wish to receive: www.ciscopress.com/u.aspx.
sale of personal information
pearson does not rent or sell personal information in exchange for any payment of money.
While Pearson does not sell personal information, as defined by Nevada law, Nevada residents may email a non-sale request of their personal information to nevadadesignatedrequest@pearson.com.
Supplemental Privacy Statement for California Residents
California residents should read our supplemental privacy statement for California residents in conjunction with this privacy notice. The Supplemental Privacy Statement for California Residents explains Pearson’s commitment to comply with California law and applies to California residents’ personal information collected in connection with this Site and Services.
share and spread
pearson may disclose personal information, as follows:
- as required by law.
- with the consent of the person (or their parents, if the person is a minor)
- in response to a subpoena, court order, or legal process, to the extent permitted or required by law
- to protect the security of people, data, assets, and systems, consistent with applicable law
- in connection with the sale, joint venture, or other transfer of some or all of your business or assets, subject to the provisions of this privacy notice
- to investigate or address fraud actual or suspected or other illegal activities
- to exercise its legal rights, including the application of the terms of use of this site or another contract
- to affiliated companies of pearson and other companies and organizations that perform work for pearson and are required to protect the privacy of personal information in accordance with this privacy notice
- a a school, organization, business or government agency, where personal information is processed or processed by Pearson Colle in a school setting or on behalf of such organization, business or government agency.
links
This website contains links to other sites. Please note that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personal information. This privacy statement applies only to information collected by this website.
requests and contact
Please contact us about this privacy notice or if you have any requests or questions related to the privacy of your personal information.
changes to this privacy notice
We may revise this privacy notice through an updated posting. we will identify the effective date of the revision in the publication. Updates are often made to provide clarity or to comply with changing regulatory requirements. If the updates involve material changes in the collection, protection, use, or disclosure of personal information, Pearson will notify you of the change through a conspicuous notice on this site or in another appropriate manner. continued use of the site after the effective date of a posted revision evidences acceptance. Please contact us if you have questions or concerns about the privacy notice or any objections to any revisions.
last updated: November 17, 2020
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