the version of this file is not compatible with the version of windows

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Windows is one of the most popular operating systems with more than a billion users. All this success is due to the many features that have been integrated into the operating system over the years. The latest and best version of Windows is the Windows 10 operating system, to which Microsoft has urged its users to upgrade.

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However, the update is accompanied by some problems, most users are reluctant to update because there have been error reports “This version of this file is not compatible with the version of Windows you are running” with some applications and installers after an update from an older version of Windows. In this article, we will discuss the reason for this error and offer you a practical solution to eliminate it completely.

Error message:

The version of this file is not compatible with the version of Windows you’re running. Check your computer’s system information to see whether you need an x86(32-bit) or x64 (64-bit) version of the program, and then contact the software publisher.

How to correct this error:

Make sure you are using a 32-bit or 64-bit version of Windows.

To find out if your computer is running on 32-bit or 64-bit Windows, do the following:

Open the system by clicking on the Start Image button, clicking on Control Panel, then on System, you can see the type of system. This describes whether you have 32 bits or 64 bits.

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You can also try the compatibility mode.

If the program is not compatible, you can try to install and run the program in compatibility mode.

Perform the following steps:

1) Right-click on the program

2) Click on Properties

3) Click on the Compatibility tab.

4) Select Run this program in Compatibility mode and select Windows Vista or another operating system that has successfully run the program.

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Changing compatibility settings


If the software is not compatible with the version of Windows you are using, this error will occur. Therefore, we will modify some compatibility parameters in this step. For that:

Open the installation directory of the program you want to on the main”.exe” file of the “Properties” and click on the “Compatibility” Run Compatibility Troubleshooter for Windows 10/8 and help me choose the settings for Windows 7.Click on the “Test recommended settings” option and click on the “Test” the program is running, click on the “Yes, save these settings” option and if it does not select the “Test no other settings” the instructions on the screen and repeat until the program works.

Run in compatibility mode


This option is a good choice if you know exactly under which version of Windows your program works well. For example, if your program was launched while Windows XP was the current version of Windows, it is a good choice to click on the Run this program in compatibility mode radio button and select Windows XP from the drop-down list.

Note that the compatibility mode offers many options, ranging from Windows 95 to Windows 8. Also note that you can even run your program in compatibility mode for different service packs on the same operating system.

Note that under Windows 10, there is a new option called Compatibility Troubleshooter that analyzes the program for you and automatically tries to find the best settings.

When you run it, you can try the recommended settings, which try to automatically select the correct settings, or you can choose the Troubleshooting program, which asks you about the problems and then recommends the settings.


There is no way to run 16-bit applications directly on 64-bit Windows. You need either a computer with 32-bit Windows (which is always backward compatible with 16-bit software) or a sorting or virtualization solution to emulate a 32-bit or 16-bit environment.

If your 16-bit application is actually a DOS application, you can use a DOS emulator such as DOSBox or vDos.

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If it is a 16-bit Windows application, it is best to run it directly on a 32-bit Windows PC. If this is not possible, you can use VirtualBox or another virtualization solution to install the 32-bit version of Windows as a virtual PC. If you are using Windows 7 Professional, Enterprise or Ultimate, you can use Windows XP mode.

RECOMMENDED: Click here to troubleshoot Windows errors and optimize system performance

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